The Broker Guy

About

  • Recently married on Jan 9th, 2021
  • 2020’s #2 Top Closer in my tenure
  • Promoted to Senior Account Executive in 2020
  • Degree in Business Management from EMU
  • Been with Rocket for over 9 years (LO & Solution Underwriter)
  • Ran my first Half Marathon pre-2020
  • Awarded the “Marketing Excellence Award”
  • Vegan for 4 years
The Broker Guy

Keith James Dunn

What People Are Saying

Keith was totally awesome, at first I was skeptical about everything KEITH was saying cause it sounded to simple and easy.Keith was prompt, professional, and courteous. He was patient and thorough answering all of my questions. And trust me I had a lot of question. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. I could reach Keith anytime he gave me his personal contact number all calls were handled in a professional and timely manner. I could go on and on....the entire team do a great job.
Keith was AWESOME! This was my first re-finance experience as well as my first experience with Rocket Mortgage, and he helped make the process quick and pain free! I called, left messages and emailed the first mortgage banker that was assigned to my loan and went a week without a response. My dad called into Rocket Mortgage for me and we were reassigned to Keith and he quickly turned our experience from bad to amazing! He was available anytime I had a question, via email or call. He has also helped me with several things even after closing. Keith, thank you SO much for all of your help! You are a great representative for Rocket Mortgage and they are very lucky to have you!
I really enjoyed the direct nature of working with Keith. He very early recognized what I wanted to do and worked efficiently and energetically with me to get that done. Any changes along the way were met with Keith's immediate understanding, responsiveness and very clear direction on implications and next steps. I highly recommend Keith. His attitude, drive and customer focus are large contributors to Rocket Mortgage' tremendous success and customer praise which has allowed it to rise above others in what I've long considered a "commodity" business.